Privacy Policy
At Websity Digital, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Website-as-a-Service (WaaS) platform and related services. If you have questions, contact us at
1. Information We Collect
1.1 Personal Information
- When You Sign Up: Name, email address, phone number, and billing information during account creation.
- When You Interact with Us: Communication details, including inquiries, support requests, or feedback.
1.2 Website Data
- Customer Websites: Content, assets, and settings you upload for your website.
- Usage Data: Information about interactions with our platform, such as IP address, browser type, session logs, and website health metrics.
1.3 Cookies and Tracking
We use cookies and similar technologies to:
- Enhance platform functionality and user experience.
- Monitor website performance to uphold our 99.9% uptime commitment.
- Manage security and prevent fraudulent activities.
2. How We Use Your Information
- Deliver, maintain, and improve our WaaS platform.
- Process payments and manage your subscription.
- Provide customer support through your Webspert.
- Communicate updates, new features, and promotional offers.
- Analyze anonymized metrics to improve platform performance.
- Leverage AI technologies to enhance website design and maintenance without processing sensitive data.
3. Sharing Your Information
3.1 Service Providers
We collaborate with trusted third parties for:
- Payment processing.
- Hosting and domain management.
- Analytics and platform performance tracking.
These providers are contractually obligated to maintain confidentiality and use your data solely for the agreed services.
3.2 Legal Obligations
Your data may be disclosed to comply with legal processes, respond to government requests, or enforce our terms of service.
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred with prior notice.
4. Protecting Your Information
Websity employs robust security measures to safeguard your data:
- Data Encryption: Sensitive information is encrypted during transmission.
- Access Controls: Access to your data is restricted to authorized personnel only.
- Regular Audits: Compliance with security standards is ensured through routine evaluations.
While we take all reasonable precautions, no digital storage or transmission method is completely secure. We recommend using strong passwords and keeping them confidential.
5. Your Privacy Rights
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your data, subject to legal or contractual obligations.
- Opt-Out: Manage cookie preferences or unsubscribe from promotional communications.
6. Data Retention
- Fulfill the purposes outlined in this policy.
- Comply with legal, contractual, and regulatory obligations. Upon subscription termination, your data will be securely deleted after a reasonable retention period, except where required for compliance purposes.
7. AI Usage
- Streamline website design and improve efficiency.
- Automate performance analysis and issue detection. AI tools are used strictly to enhance service quality and do not process or retain sensitive personal data.
8. International Data Transfers
9. Marketing and Portfolios
- Highlight WaaS success in our portfolio and promotional materials.
- Showcase customer achievements as part of our marketing strategy.
10. Third-Party Links
Our platform may include links to third-party websites or services. Websity is not responsible for its privacy practices and encourages you to review its privacy policies.
11. Children’s Privacy
Websity does not target individuals under 18 and does not knowingly collect data from minors. The information will be promptly deleted if we become aware of such a collection.
12. Updates to this Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised effective date. We encourage periodic review to stay informed.
13. Contact Us
- Email: privacy@websitydigital.com
- Mail: Office 44, Mezz Floor, Al Budoor Building, Naif, Dubai
Effective Date
This Privacy Policy is effective as of [Insert Date].
