Absolutely! We can help migrate your existing website to our platform seamlessly, ensuring minimal downtime and preserving your content, design, and functionality.

Yes, once your original one-year contract is paid up, you obtain full ownership of your website and its content. From thereon, Websity Digital serves as your trusted partner in building and managing your online presence, but you have complete control over your intellectual property.

We understand that your needs may grow over time, and we offer flexible solutions to accommodate increased usage. Depending on your subscription plan, you may have the option to upgrade your resources or purchase additional capacity as needed.

You can cancel for free in the first 15 days! If anything about your experience at Websity doesn’t sit right with you, we will cancel your contract and refund any payments you’ve made.

After 15 days, you can cancel your contract anytime by paying the remaining value of your ongoing contract upfront.

Change requests are free for up to 8 hours per month. If you need more changes beyond this limit, there’s a $20/hour fee for additional work.

Our websites are built using responsive design principles, ensuring optimal performance and usability across various devices and screen sizes, including desktops, laptops, tablets, and smartphones. We prioritize accessibility and user experience to reach a wider audience.

We perform regular backups of your website’s data and files to ensure data integrity and protect against unexpected data loss or corruption. These backups are securely stored and can be restored quickly in the event of any issues.

While subscriptions are typically non-transferable, we understand that circumstances may change. If you need to transfer your subscription to another party, please contact our support team, and we’ll do our best to assist you with the process.

Our support services are governed by our SLA which is standard for all of our customers. We don’t guarantee response times and resolution outside of support hours but we try our best to respond to Urgent requests as soon as possible.

Getting started is easy! Simply visit our website to learn more about our services and subscription packages. Once you’ve chosen the package that best fits your needs, you can sign up online. 

Basic SEO optimization is provided to all of our customers, however advanced SEO is not offered.

You will have edit access to your website’s dashboard and can make content changes to the website as per your liking. However, we are not responsible for any faults or failures arising from the changes you make on your own.

All technical issues related directly to your website are covered in our support.

Our website content service includes professional copywriting tailored to your brand, industry, and target audience. We will create engaging and SEO-friendly content for your website pages, blog posts, and other digital assets.

Launching your website typically takes 4-6 weeks, depending on its complexity and customization level. We’ll work with you to ensure the timeline meets your needs. For simpler non-commerce websites, expect 3-4 weeks, while e-commerce websites may take 4-5 weeks. We’ll provide a definitive timeline at project initiation.

Not at all! Our team will handle all the technical aspects of building, maintaining, and hosting your website. You can focus on running your business while we take care of the rest.

Absolutely! Websity Digital offers the flexibility to enhance your website with added integrations, functionalities, or plugins. Keep in mind that these customizations may come with extra charges.

Domain and hosting are two essential parts of creating a website. A domain name is the address people use to access your website, like example.com. It’s what you type into a web browser to visit a site. Web hosting, on the other hand, is the service that provides the space on a server for your website files. When someone types your domain name into their browser, the hosting provider sends the files to their web browser. Without hosting, your website doesn’t exist on the internet. You need both a domain name and web hosting to have a functioning website.

Yes, both domain and hosting are essential for a functioning website. While the domain is your address, hosting is the land and infrastructure that allows your website to be built and displayed online.

Absolutely! Our team can assist with integrating various tools to boost your website’s functionality, like payment gateways, email marketing, or analytics. However, these integrations may incur additional one-time or monthly fees depending on the service chosen.

If you cancel your WaaS subscription, you have the option to transfer your domain name elsewhere or retain ownership, ensuring you maintain control over your online identity.

While website outages are uncommon, our dedicated support team is always prepared to act swiftly. We prioritize minimizing downtime and getting your site back online as soon as possible. To ensure this, we have a Service Level Agreement (SLA) in place for all customers. This agreement outlines our commitment to both response and resolution times in case of any issues.

Our WaaS plans offer generous storage and bandwidth allocations to accommodate your website’s needs, ensuring optimal performance and scalability as your online presence grows.

Websity Digital offers two payment options:

• One-time payment: Pay the full amount upfront.
• Installment payment: Spread the cost over the subscription period.

Yes! Opting for an annual package comes with discounts as a token of appreciation for your commitment. You’ll enjoy cost savings of up to 30% while getting the same great services.

Your subscription contract covers the entire year, as evidenced by the upfront annual or monthly payment and the lack of mid-term refunds. This means you’ll have access to the website service for 12 months, regardless of any cancellation attempts during that period.